PREGUNTAS FRECUENTES DE LA CATEGORÍA

Livensa Living > Check out | en

CATEGORY FREQUENTLY ASKED QUESTIONS

Livensa Living > Check out | en

PERGUNTAS FREQUENTES SOBRE A CATEGORIA

Livensa Living > Check out | en

When will my deposit be returned?

The return of the deposit can take up to 45 days. Reimbursement of the deposit is managed as soon as the room inspection is completed and signed off, and you comply with the contract. Things like international transfers, or type of credit/debit card of the client might delay some reimbursements.

What do I have to do before I vacate my studio?

Before leaving your room, you need to communicate the staff at least 7 days prior of your check-out date so that they can book an inspection of the room and make sure everything is left in good condition. Please make sure to leave it as you found it, this means you must take out all your peronal items, and clean the room. If any damage has been done, something is broken or in bad condition,...

What happens when you leave your room?

You must communicate the staff your check-out date at leats 7 days prior, so that they book an inspection of your room. A record will be opened for the state of the room and inventory, in case everything is as you found it, you will have to do nothing more. If any loss or damage is registered, or the room is not in good shape, charges might apply in the deposit. If you leave without having this...