PREGUNTAS FRECUENTES DE LA CATEGORÍA

Livensa Living > Pagos | en

CATEGORY FREQUENTLY ASKED QUESTIONS

Livensa Living > Pagos | en

PERGUNTAS FREQUENTES SOBRE A CATEGORIA

Livensa Living > Pagos | en

Is the deposit returned and how is it returned?

The deposit is used as a guarantee to cover any expense or damage that might be caused during your stay either in the room, common areas, inventory or the building (except the natural wear), or any other fault in complying with the contract obligations that are related to damages or failure in payment. The deposit, minus any expense related to failure in complying with the contract, will be the...

What is a SEPA direct debit mandate?

The SEPA Direct Debit Mandate allows you to set up one-time or recurring payments directly from your account without any extra fees. Available across all Eurozone countries, this payment method can be authorized either as a one-time transaction or on an ongoing basis by the account holder, who can cancel it at any time.

International bank transfer

In case you will be transferring money from international bank acounts, you need to take into account any extra comissions that might come up, this comissions are usually related to exchange rates, and transfer fees, and in general, this comissions are established by your bank. This additional expenses will have to be covered by you, and added to your tranfer's total amount, or the comissions...

When will I get my deposit back?

In general, it takes 45 days to get your deposit back. If your room is left in perfect conditions, and there is no fault in the lease compliance, we can proceed much faster with reimbursement, but keep in mind some factors might affect the time it takes to transfer it back, specially international bank accounts, or the type of credit/debit card provided by the client.

How and when do I pay my rent?

The deposit and first month's rent will have to be done with a minimum of 45 days before the start of your stay. The rest of the payments will be made the first day of the month through SEPA or our Flywire platform.