The Deposit and the first month's accommodation must be paid at least 45 days before the start date of the contract. Depending on the accommodation and the duration of your stay, or if the start date of the contract is less than or equal to 45 days from the booking...

It can take up to 45 days, depending on the bank and the country. Generally, as long as there is no damage to your room and you comply with your contract, we can proceed with the refund sooner, but some things can affect the time it takes to process it, such as...

If you transfer money to us from a foreign account, please be aware of any fees that may be incurred, depending on the bank and the country issued from. These fees are derived from the exchange rate of the foreign currency and the transaction costs. In general, all...

In this case, we will pay you the amount paid in excess in your next monthly payment. If we have a valid SEPA direct debit direct debit order, we will make the corresponding charge.

The SEPA document will be given to you when you set up your account. You will only have to fill in this form with all your bank details and give it to the staff of the residence hall at the reception desk.

The deposit is an amount used as a guarantee to cover damages or losses that occur in the room, common areas, inventory or residence in general (except for wear and tear), or due to any other breach of the obligations included in the contract that entails damage or...