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When will my deposit be returned?

The return of the deposit can take up to 45 days. Reimbursement of the deposit is managed as soon as the room inspection is completed and signed off, and you comply with the contract. Things like international transfers, or type of credit/debit card of the client...

What do I have to do before I vacate my studio?

Before leaving your room, you need to communicate the staff at least 7 days prior of your check-out date so that they can book an inspection of the room and make sure everything is left in good condition. Please make sure to leave it as you found it, this means you...

What happens when you leave your room?

You must communicate the staff your check-out date at leats 7 days prior, so that they book an inspection of your room. A record will be opened for the state of the room and inventory, in case everything is as you found it, you will have to do nothing more. If any...

When and how do I receive my termination confirmation?

The

In case of termination by a new tenant, you will not receive the confirmation until the revocation period of the new tenant has expired.