The self-service laundry. - Photocopier and printer service. - Car and motorbike parking (with the exception of Pamplona, Lisbon Marquês de Pombal, Barcelona Diagonal Alto and Barcelona Marina which do not have them). - Kitchenware.
Can I stay for the summer?
Yes, you can stay during the summer, in case your contract has expired, an extension can be made. We recommend you to book as soon as possible so that we do not have availability problems and in case you are already in a room you can keep it.
Can I bring guests and stay overnight?
Yes, we allow friends or family members to make visits, and you can bring your own guests too. During the day, you can have a maximum of 2 guests, whoo will need to be registered in the receptin upon entry. At night, you're only allowed one (1) person to stay over....
What rental items are available?
At Livensa Living we offer irons, ironing boards, mops, tools and leisure items such as video consoles, board games, table tennis, billiards.... At reception you will find a list of all the items available. You can borrow everything free of charge at reception, only...
Are there timetables for entering and leaving Livensa Living?
We have electronic access both at the entrance of the residence and in the rooms. You will only need your card to access Livensa Living whenever you want, the timetable is up to you!
Is there 24-hour security at the residences?
Yes, our residences are staffed around the clock. In the evenings there is a concierge, as well as a camera circuit connected 24 hours a day, 7 days a week.
Will I have internet via wifi?
Yes, we have wifi in all areas of the residence - you'll never run out of data! In addition, in your room you will have a wired broadband connection - all included in the price!
Can I have my groceries or other orders shipped to the facility?
You can send any parcels you want to the residence, except for supermarkets or perishable foodstuffs, you will have to pick them up yourself.
Can I smoke in the room?
Smoking is not allowed inside the facilities, neither in the common areas nor in the rooms. The residences have marked outdoor areas where you can smoke.
Are there basements or storage rooms?
At Livensa Living unfortunately we do not have storage rooms due to lack of space.
Can I receive parcels?
Our staff will receive parcels (standard size) every day. The staff will receive the parcels in the morning and you will be able to pick it up in the afternoon. We will notify you by email when a parcel has arrived for you.
Is there a printing service in the residence?
There is a printer and photocopier in the building. You can buy your print credit and use the machine through an app.
What are disciplinary letters?
In case of failing to comply with the rules of the Code of Conduct, the residence's management can send a written warning informing about the problem or possible faults, and the possible sanctions that might apply depending on the case. We strongly advise that you...
Is there air conditioning in the rooms?
There is a cooling and heating system in all rooms. There is air conditioning during the summer months and heating in winter.
Do you offer sports activities?
Yes, we do. We include sports activities in our Community Life programme once a week. The activity changes every month.
What security measures are in place?
For the security of our tenants, our buildings are equipped with an electronic locking system and intercoms. At night and on weekends, there is a security service. In addition, all our employees are trained in both first aid and fire protection in order to be able to...
Can I bring my pet?
We love animals, but outdoors. Due to the space available in our student residence and out of consideration for the cultural and religious traditions of our international community, pets are not allowed in our studios (except service dogs for people with recognised...
What do I do if something breaks in my room?
You can report maintenance issues on your resident portal. You can also inform the accommodation reception as soon as possible so that they can check what has happened and try to rectify any maintenance issues if necessary.
Can my guests spend the night in my room?
Each Livensa Living resident has 10 nights per month to use. The first 3 nights are free of charge, but from the 4th to the 10th night there is an extra charge. Contact the residence for more information on prices and rates.
What is the Community Life programme?
We offer you the opportunity to become part of our international community during your stay at Livensa Living. Make friends from all over the world and expand your network for a successful professional future. Do you want to learn more about our community life? Visit...
What do I do if something in my room is not working?
We have a maintenance team that will be able to solve all problems. You have to notify us on the resident’s portal so that Livensa Living is aware of it and give permission for the maintenance staff to enter your room.
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