Livensa Living Madrid Aravaca
Livensa Living Madrid Aravaca
Livensa Living Madrid Aravaca
Información General del Alojamiento
General Accommodation Information
Informações gerais sobre o alojamento
What distance is there between my accomodation and the universities?
Nearby universities are: Complutense University, Polytechnic University, ESIC, Francisco de Vitoria, Cordon Bleu, U-Tad and CEU San Pablo
Where can I park my car?
we offer a parking service with an additional fee
What does my room include?
120*200 bed with storage space, TV, wardrobe, desk, shelves for books, complete kitchen with refrigerator, freezer, ceramic hob, smoke extraction, microwave oven and complete bathroom with shower.
Is the gym open 24 hours?
Yes, the gym is open 24/7 all year long.
Is the cleaning service included in my room?
Yes, a weekly cleaning service with change of bed linens and towels is included in the price. Contact the front desk for more information
Is there a pool avalable?
We don't have pool, but we have a terrace with water ponds where you can lounge
What are the improvement works like at Livensa Living Madrid Aravaca?
We are carrying out a plan to renovate our common spaces and facilities and make them much more modern and enjoyable. These works will finish in May so that they are ready for all those staying in our student residence in the 2024/25 academic year. These improvement works are already being carried out on the roof terrace, living rooms, gym, library, game room, cinema and on the façade with a...
Are there basements or storage rooms?
No, we don't have them
What common rooms are available at Livensa Living Madrid Aravaca?
We have a living room, game room, fully equipped common kitchen, summer cinema, library, private study room, gym and roof terrace
Are there times to enter and exit Livensa Living?
We have electronic access both at the entrance of the residence and in the rooms. You will only need your card to access Livensa Living whenever you want, the schedules are determined by you!
can my guests access the common areas?
For day visits, you can have up to two guests every time you want
Where can I park my bike?
Parking spots do not have video surveillance so we recommend you always secure your bike
Can I book a studio only as a student?
At Livensa Living we welcome: - Enrolled students - Interns - Interns - School or institute students - PhD students At Livensa Living Studios we also have a program for young professionals
Can I take the furniture out and use my own?
You cannot take any furniture out of the room, but you can bring small pieces of furniture if you want.
Catering del Alojamiento
Accommodation Catering
Alojamento Restauração
Is there a catering service available?
All our rooms have a full kitchen, so we don't offer any catering services.
Reservas del Alojamiento
Accommodation Booking
Reserva de Alojamento
Livensa Living Información General
Livensa Living General Information
Livensa Living Informações gerais
Where can I park my car?
we offer a parking service with an additional fee
What distance is there between my accomodation and the universities?
Nearby universities are: Complutense University, Polytechnic University, ESIC, Francisco de Vitoria, Cordon Bleu, U-Tad and CEU San Pablo
Is there a catering service available?
All our rooms have a full kitchen, so we don't offer any catering services.
What does my room include?
120*200 bed with storage space, TV, wardrobe, desk, shelves for books, complete kitchen with refrigerator, freezer, ceramic hob, smoke extraction, microwave oven and complete bathroom with shower.
Is the gym open 24 hours?
Yes, the gym is open 24/7 all year long.
Is the cleaning service included in my room?
Yes, a weekly cleaning service with change of bed linens and towels is included in the price. Contact the front desk for more information
Is there a pool avalable?
We don't have pool, but we have a terrace with water ponds where you can lounge
What are the improvement works like at Livensa Living Madrid Aravaca?
We are carrying out a plan to renovate our common spaces and facilities and make them much more modern and enjoyable. These works will finish in May so that they are ready for all those staying in our student residence in the 2024/25 academic year. These improvement works are already being carried out on the roof terrace, living rooms, gym, library, game room, cinema and on the façade with a...
Are there basements or storage rooms?
No, we don't have them
What common rooms are available at Livensa Living Madrid Aravaca?
We have a living room, game room, fully equipped common kitchen, summer cinema, library, private study room, gym and roof terrace
Are there times to enter and exit Livensa Living?
We have electronic access both at the entrance of the residence and in the rooms. You will only need your card to access Livensa Living whenever you want, the schedules are determined by you!
can my guests access the common areas?
For day visits, you can have up to two guests every time you want
Where can I park my bike?
Parking spots do not have video surveillance so we recommend you always secure your bike
Can I book a studio only as a student?
At Livensa Living we welcome: - Enrolled students - Interns - Interns - School or institute students - PhD students At Livensa Living Studios we also have a program for young professionals
Can I take the furniture out and use my own?
You cannot take any furniture out of the room, but you can bring small pieces of furniture if you want.
What is not included in the price?
The self-service laundry. - Photocopier and printer service. - Car and motorbike parking (with the exception of Pamplona, Lisbon Marquês de Pombal, Barcelona Diagonal Alto and Barcelona Marina which do not have them). - Kitchenware.
Can I stay for the summer?
Yes, you can stay during the summer, in case your contract has expired, an extension can be made. We recommend you to book as soon as possible so that we do not have availability problems and in case you are already in a room you can keep it.
Can I bring guests and stay overnight?
Yes, we allow friends or family members to make visits, and you can bring your own guests too. During the day, you can have a maximum of 2 guests, whoo will need to be registered in the receptin upon entry. At night, you're only allowed one (1) person to stay over. You have 10 nights per month to use with whoever you want for stay-overs. The first 3 nights are free of charge, starting from the...
Is there 24-hour security at the residences?
Yes, our residences are staffed around the clock. In the evenings there is a concierge, as well as a camera circuit connected 24 hours a day, 7 days a week.
Are there timetables for entering and leaving Livensa Living?
We have electronic access both at the entrance of the residence and in the rooms. You will only need your card to access Livensa Living whenever you want, the timetable is up to you!
Will I have internet via wifi?
Yes, we have wifi in all areas of the residence - you'll never run out of data! In addition, in your room you will have a wired broadband connection - all included in the price!
What security measures are in place?
For the security of our tenants, our buildings are equipped with an electronic locking system and intercoms. At night and on weekends, there is a security service. In addition, all our employees are trained in both first aid and fire protection in order to be able to react correctly and quickly in case of an emergency.
Do you offer sports activities?
Yes, we do. We include sports activities in our Community Life programme once a week. The activity changes every month.
Is there air conditioning in the rooms?
There is a cooling and heating system in all rooms. There is air conditioning during the summer months and heating in winter.
What are disciplinary letters?
In case of failing to comply with the rules of the Code of Conduct, the residence's management can send a written warning informing about the problem or possible faults, and the possible sanctions that might apply depending on the case. We strongly advise that you read the disciplinary code within the Code of Conduct, the continous faults to the code (minor, mid, or grave level infractions) made...
What rental items are available?
At Livensa Living we offer irons, ironing boards, mops, tools and leisure items such as video consoles, board games, table tennis, billiards.... At reception you will find a list of all the items available. You can borrow everything free of charge at reception, only in exchange for your membership card, which you will receive when you move in.
Is there a printing service in the residence?
There is a printer and photocopier in the building. You can buy your print credit and use the machine through an app.
Can I receive parcels?
Our staff will receive parcels (standard size) every day. The staff will receive the parcels in the morning and you will be able to pick it up in the afternoon. We will notify you by email when a parcel has arrived for you.
Are there basements or storage rooms?
At Livensa Living unfortunately we do not have storage rooms due to lack of space.
Can I smoke in the room?
Smoking is not allowed inside the facilities, neither in the common areas nor in the rooms. The residences have marked outdoor areas where you can smoke.
What do I do if something in my room is not working?
We have a maintenance team that will be able to solve all problems. You have to notify us on the resident's portal so that Livensa Living is aware of it and give permission for the maintenance staff to enter your room.
Can I have my groceries or other orders shipped to the facility?
You can send any parcels you want to the residence, except for supermarkets or perishable foodstuffs, you will have to pick them up yourself.
Can I bring my pet?
We love animals, but outdoors. Due to the space available in our student residence and out of consideration for the cultural and religious traditions of our international community, pets are not allowed in our studios (except service dogs for people with recognised disabilities).
What do I do if something breaks in my room?
You can report maintenance issues on your resident portal. You can also inform the accommodation reception as soon as possible so that they can check what has happened and try to rectify any maintenance issues if necessary.
Can my guests spend the night in my room?
Each Livensa Living resident has 10 nights per month to use. The first 3 nights are free of charge, but from the 4th to the 10th night there is an extra charge. Contact the residence for more information on prices and rates.
What is the Community Life programme?
We offer you the opportunity to become part of our international community during your stay at Livensa Living. Make friends from all over the world and expand your network for a successful professional future. Do you want to learn more about our community life? Visit us on our social media and on our website: https://www.livensaliving.com/livensa-living/community-life/
What does all-inclusive pricing mean?
"The monthly price includes: electricity, heating, air conditioning, internet, access to common areas such as gym, library, etc., participation in Community Life activities and in some cases cleaning/catering (check the conditions of your building). What is not included in the monthly price is laundry, printer, car parking and in some cases cleaning/catering (check the conditions of your...
What activities does the Community Life programme offer?
Community Life regularly holds exciting events for you: Welcome parties at the beginning of the semester, Christmas parties, barbecues, movie nights, trips and excursions, football matches and much more. And all included in the price!
Where can I find the rules of the residence?
During the check-in process, you'l be given a list of rules, and when you confirm your booking, you'll have access to the code of conduct. Coexistence within Livensa Living requires consideration ant taking into account people that sorround you, if this fails to happen, the disciplinary code will be applied. You'll find all the documentation and annexes that could apply here:...
Livensa Living Check In
Livensa Living Check In
Livensa Living Check In
What documents do I need for check-in?
You will need the following documents: - A personal identification document: ID card or passport. If you are under 18 years of age, your guardian or parent must also bring their ID card or passport. - A visa in case you need to live in Spain. - A letter of confirmation of enrolment or acceptance from the university or school you will be attending. At check-in we will ask you for proof of payment...
When and how can I settle in?
You will be able to move in once the rental contract has been signed and payments have been received and, at the earliest, on the day the rental contract starts. You can book your desired check-in date through our Resident Portal: https://portal.livensaliving.com/.
What do I need to bring when I settle in?
Our rooms are fully furnished and have certain equipment. However, you must bring your own kitchen utensils, bedding, pillows, duvets, towels and personal belongings. If you have any questions about available inventory, you can contact us through our contact form. We have prepared a checklist so you don't forget anything ;). Check it out here!
What payments do I have to make before I check in?
"The reservation fee is to be paid at the time of formalising the rental contract. Before your rental contract starts, you have to transfer the deposit and the first monthly payment. You will find the bank details on our payment platform, Flywire".
What should I take to my room before I move to Livensa?
We have prepared a checklist to make sure you don't forget anything 😉 Check it here!
Livensa Living Check Out
Livensa Living Check Out
Livensa Living Check Out
How can I terminate the rental contract for my parking space?
If you have a Parking Contract linked to your Room Contract, it will be automatically terminated with your Contract. In this case you do not have to do anything. Consequently, the terms and conditions of notice and termination available on our website apply. If you have a separate contract, for your parking space, you have to contact the accommodation staff.
What do I have to do before I vacate my studio?
Before vacating your studio, make an appointment with the manager to do a pre-check to make sure your studio is in order. Before vacating your studio, you must leave it as you found it. This means that you will have to remove your personal belongings from the room and clean it.
What happens when you leave your room?
You need to communicate to the personnel your check-out date at least 7 days prior, so that they can arrange with you an inspection of the room. A record will be opened to note the state of the room and the Inventory. If everything is as you found it, you won't have to do anything else. But, if there have been losses, damages or the room is in poor condition, we may apply additional charges to...
When and how do I receive my termination confirmation?
The In case of termination by a new tenant, you will not receive the confirmation until the revocation period of the new tenant has expired.
Livensa Living Reservas
Livensa Living Reservations
Livensa Living Reservas
What is the cost of booking a room?
Cost varies depending on the duration of the contract and room type-
What is the reservation fee?
Depending on the duration of your stay, you will be charged a reservation fee: - Very short-stay (less than 30 days): no reservation fee charged - Short-stay: 100€ discounted from last month's payment - Semester/academic year/full-year: 250€ discounted from last month's payment
How are rooms allocated?
Your preferences are most important to us, so that you feel as comfortable as possible. In your booking process you can let us know your preferences regarding the location of your room (on a specific floor, near a friend, etc.). When it comes to assigning your room, the Livensa team will do its best to fulfil your request, but we cannot guarantee that we will assign you the room with the...
Do I get a discount if I pay for my entire stay in one payment?
We give a 2% discount on the monthly payment for stays of 5 months or more, as long as you pay it all at once.
How can I book my room?
‘A través de nuestra web puedes
How far in advance do I have to book the room?
The best thing to do is to book as soon as possible so that you can choose the room category you want. We don't have a month limit for you to make your reservation, you can make it when it suits you best, but keep in mind that prices are subject to change. Please note that prices are subject to change, so be careful not to miss out on a place!
What happens if I have a room booked but have not been granted a visa or have been refused a place at the university?
If you have not obtained the necessary visa or have been denied a place at the university, you can cancel the reservation free of charge, but you will have to provide us with proof of this. In the case of the visa, proof that it has been denied and in the case of denial of the place, you will have to prove that you do not have a deadline at the university you were applying for or that you are...
What is the cancellation policy?
You can view the full cancellation policy about Livensa Living.
What rental periods are available and what is the minimum rental period?
The minimum rental period is 7 days and the maximum rental period is 364 days. The rental period ends on 27 August for full year bookings and 31 August for academic year and semester bookings. If you wish to stay longer, you also have the option to extend your stay.
Can I change studios?
It is possible to change rooms at short notice, subject to availability.
Can I extend my lease?
We are glad that you enjoyed your stay and would like to stay longer at Livensa Living. Just contact the staff of the residence to extend your stay.
I am not yet 18 years old, can I book a room?
You can book a room if you are at least 16 years old on the date of check in, in which case you will need the signature of one of your parents or guardian. You can also book directly on our website www.livensalivingstudios.com, through our contact centre: Phone: +34 913 103 032 / +351 308 801 638 WhatsApp: +34 911 67 57 88
Can I revoke/cancel my contract?
Yes, you have 14 days to send a revocation of the rental contract after signing the contract (signed by both parties). For more information, please see our general terms and conditions: https://www.livensaliving.com/en/terms-and-conditions/. You cannot sublet your room, but you can find someone to take over your contract, keep in mind if you are doing this, it must be pre-approved. To do this,...
How can I cancel my reservation?
If you have changed your mind after signing the contract, you have several options to cancel your reservation. We warn you that, once you sign the contract, cancellation may generate penalties depending on the moment and situation in which you find yourself (before the entry date, or after). Alternatively, we inform you that there is also the possibility of canceling your contract without...
When and how can I terminate my rental contract?
You have the option to cancel your contract one signed, but you'll have to take into account that the cancellation might have a penalty fee, depending on the time of the cancellation. Alternatively, we inform you that there is also the possibility of canceling your contract without penalty if you find another person to take charge of your contract, under the same conditions and meeting the...
How can I arrange a visit?
"We will give you a tour of the communal areas, as well as the outside areas of the property. We will also show you one of our show studios, if one is available at the time. You can arrange a visit through our website: https://www.livensaliving.com/visitas/ Please note the following: Unfortunately, we are not always able to show you different types and sizes of rooms, as most of the time they...
Livensa Living Pagos
Livensa Living Payments
Livensa Living Pagamentos
Is the deposit returned and how is it returned?
The security deposit is an amount used as security to cover damage or loss to the room, common areas, inventory or residence in general (except for wear and tear), or due to any other breach of obligations under the contract involving damage or non-payment. The amount of the security deposit, less any reasonable costs you may incur as a result of a breach of any of your obligations under the...
What is a SEPA direct debit mandate?
The SEPA direct debit mandate is a way to direct debit one-off or recurring payments from your account without incurring fees. The SEPA direct debit mandate is available in all euro area countries and can be authorised on a one-off or permanent basis by the account holder, who can revoke it at any time.
I do not yet have a SEPA-enabled account. What should I do?
The SEPA document will be given to you when you move in. All you have to do is fill in this form with all your bank details and give it to the residence hall staff at the reception desk.
I have transferred more than I should have done, how do I proceed?
In this case, we will credit the overpaid amount to your next monthly rent. If we have a valid SEPA direct debit mandate, we will debit you accordingly.
International bank transfer
In case you transfer money to us from a foreign account, please be aware of any fees that may be incurred. These fees are derived from the exchange rate of the foreign currency and the transaction costs. In general, all these fees for an international transfer are set directly by your bank. You have to pay these additional international transfer fees yourself and include them in the transfer...
When will I get my deposit back?
The return of the deposit can take up to 45 days. Reimbursement of the deposit is managed as soon as the room inspection is completed and signed off, and you comply with the contract. Things like international transfers, or type of credit/debit card of the client might delay some reimbursements.
How and when do I pay my rent?
Payment of the deposit and the first month of accommodation must be made at least 30 days before the start date of the contract. Depending on the accommodation and the duration of your stay, or if the start date of the contract is equal to or less than 30 days from the booking date, we may ask you at the time of signing the contract to also make full payment of the stay or the first month of...